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Esurance has been using Sioux Merchant's services for about two years, according to facility manager Scott Boothe. One guard is stationary and operates as a security presence and receptionist, and another guard moves around the property and checks outside areas and the parking lot.
"For people our age, it's a great situation to be in," he said. "You're constantly meeting people all day long."
Wachendorf starts the day unlocking stairwells and elevators. He opens the bank, lets in vendors and keeps an eye on the parking lot. His wife retraces his steps later in the day and locks up everything.
Sioux Merchant Patrol provides security guards to businesses, with services ranging from a constant presence to a few hours a day or for special events.
Myron Wachendorf, a security guard for Sioux Merchant Patrol, checks a door at The First National Bank in downtown Sioux Falls.(Photo: Emily Spartz / Argus Leader)Sioux Merchant Patrol Inc. has nearly doubled its staff in two years, thanks to a combination of the city's growth and strategic expansion of the company's services.
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"I think the reality is the fact they're armed makes a difference," Converse Gold Sequin Coleman said. "They've never had to pull their gun out of their sleeve but you've got someone there that looks official, that is carrying a firearm, there's no question it's a deterrent."
generation security service expands
Hiring has been a challenge, Callahan said. The company has focused on improving its hiring process and has increased wages.
The business also offers residential security, including apartment complexes.
The business also has added armed guard services.
Sioux Merchant Patrol has tweaked its services to offer more saturated patrols, and some customers now request up to 10 security checks a night.
"Our growth has been a combination of some strategic decisions, the growth in Sioux Falls, a lot of new businesses, construction and the trend toward people feeling the need to have to have security services the crime trends and vandalism trends," said president Jesse Callahan, who co owns the business with his brother, Josh. "The police officers do a great job, but they're awfully busy."
company was founded in 1950 as a foot patrol security service. Now in its third generation of family ownership, Sioux Merchant Patrol has grown from 28 employees in 2012 to 53 employees this year.
They started with Sioux Merchant Patrol six years ago after retirement left them "a little bit bored," Wachendorf said.
"They're real responsive. They listen," Boothe said. "Overall, I'm pleased with the service."
The company also will respond when alarms go off so businesses Converse Chucks Sale Ebay
"You have to have good people," he said. "They have to be very thoroughly vetted and generally have to work overnights, so that's not a great combination."
don't get charged for a police officer to respond. Other businesses use Sioux Merchant staff to walk through properties to make sure everyone's left for the day and the building is appropriately locked. Several industrial and manufacturing clients hire 24 hour security, Callahan said.
"We really tried to stay away from armed guard services, but when people are demanding it that much, you kind of have to have it," Callahan said.
"If they have a skeleton crew, they want someone else there for safety," he said. "Food production, a lot of them have requirements for someone to check on their storage and coolers to make sure everything is safe."
Not long ago, she asked him how long they might want to keep working.
It was the ideal fit for Myron Wachendorf, however. to noon at The First National Bank in Sioux Falls' main office. Then, his wife, Carol, takes over and works the next six hour shift.
The Pentagon at the Sanford Sports Complex uses the company's armed guards for Skyforce basketball games and larger tournaments and special events, according to Brad Coleman, who oversees operations at the Pentagon.
a few seconds and I said, 'I love that job. I don't think I want to quit working,' " Wachendorf said. "And she said, 'Well, I don't either.' "
"Helping keep trespassing down, breaking in and usually just causing vandalism and small thefts that make people not want to live there," Callahan said.
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